Frequently Asked Questions

Find answers to common questions about Opensmith's AI-powered release notes platform

Getting Started

Features & Functionality

Plans & Billing

GitHub Integration

AI & Automation

Security & Privacy

Technical & Support

Roadmap & Future Features

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Frequently Asked Questions

Getting Started

What is Opensmith?

How do I get started with Opensmith?

Do I need a GitHub account to use Opensmith?

What happens after I connect my GitHub account?

Can I use Opensmith without AI features?

How long does setup take?

Features & Functionality

How does AI generation work?

What is a Release Hub?

Can I edit AI-generated content before publishing?

What's the difference between Draft and Published status?

Do you support Markdown formatting?

Can I customize the tone of release notes?

What are webhooks and how do they work?

Plans & Billing

What's included in the Free plan?

What's included in the Pro plan?

How much does the Pro plan cost?

Are there any usage limits or caps?

What is your refund policy?

Can I cancel my subscription anytime?

GitHub Integration

What GitHub permissions does Opensmith need?

Can I connect multiple repositories?

Does Opensmith modify my repository or code?

What happens if I disconnect my GitHub account?

Do you support private repositories?

Can I use Opensmith with monorepos?

AI & Automation

What AI models do you use?

How accurate is the AI-generated content?

Can I choose which commits to include in a release note?

How does background AI generation work?

What if the AI makes a mistake?

Security & Privacy

How do you store my GitHub access token?

Is my data secure?

Who can see my release notes?

What is your uptime guarantee?

Do you comply with GDPR and CCPA?

Technical & Support

What is your support response time?

How do I report a bug or technical issue?

Can I export my data?

What browsers are supported?

Are there any API rate limits?

Roadmap & Future Features

What features are coming soon?

Can I request a feature or suggest improvements?

Do you offer custom enterprise features?

Still have questions?